How We Operate
Hey everyone!
Welcome to Reverie Watches! We wanted to give you a quick peek into how we operate through engaging videos and photos right here on this page. Inspired by your questions and requests, we’ve created this guide just for you. If you don’t find the answers you’re looking for, feel free to leave a comment or reach out to us directly. Let’s dive in!
Inspection of the Watches
When you place an order with us, we dive into a dedicated service phase to make sure every watch is perfect for you. Each timepiece is carefully checked with a timegrapher for 24 to 48 hours to ensure its mechanism runs smoothly. Just like in our videos, we pay close attention to every detail to make sure your watch meets our high standards.
After the inspection, we certify that your watch is in flawless working order before it heads to your wrist. Our commitment to excellence isn’t just about sending you a watch; it’s about earning and keeping your trust in the craftsmanship and quality of our timepieces. At Reverie Watches, we strive to deliver not just a watch, but a fantastic timekeeping experience you can rely on.
Packaging and Delivery
When we prepare to ship your order, we start with a simple yet important step: we take a photo of your item alongside its shipping label.
It’s an easy way for you to see exactly what’s being shipped and to double-check your shipping details for accuracy. This process helps ensure that your order arrives at the right place and gives you a clear idea of what will soon be on its way to your doorstep.
Following the initial confirmation step, we proceed with careful packaging. As shown in the photos, we take the time to ensure each item is securely wrapped and protected, maintaining our high standard of care. We then weigh the packaged product to determine the precise postage required. After this, your item is ready and dispatched for delivery, set to arrive at your destination safely and promptly.
Private Catalog - More Products More Brands
Our collection is much larger than what you currently see on our website. While we’re always working to add new models, some timepieces can’t be featured online due to specific copyright restrictions. That’s why we invite you to access our Private Catalog, where you’ll find over 3,000 products, including bags, accessories, and many other brands that aren’t showcased on our site.
Please contact us to get full access.
Customization of Watches
One of the reasons we wanted to connect directly with you is because we’re a trusted dealer offering the widest customization options in the sector. Our watches are crafted to be the highest quality while maintaining excellent price-performance. This means that while our base models are top-notch, they typically don’t use precious metals to keep them accessible.
What We Can Customize:
- Gold Options: Choose from 18k white, rose, or yellow gold plating, or opt for watches entirely made from these premium materials.
- Diamond Options: Enhance your watch with moissanite, lab-grown diamonds, or natural diamonds to add that extra sparkle.
- Leather Options: Select straps made from genuine alligator or cowhide leather, exemplifying the luxurious materials used in high-end watches.
- Real Part Options: We can even craft watches using genuine parts. The most challenging component to source is the movement. However, if we find the movement for your desired watch, we can create a truly authentic replica for you! 🙂
If you have other customization ideas or special requests, we’d love to hear from you! Please reach out to us, and let’s explore what we can create together.
